Digital Marketing Checklist by Mohan Sarma
Author:Mohan Sarma [Sarma, Mohan]
Language: eng
Format: epub
Publisher: Ebookmarketingplus.com LLC
Published: 2017-03-17T07:00:00+00:00
There are many options for transactional emails, some direct from your database or through tools like SendGrid
Determine the strategic value of an user’s email, does the size of the email directly correlate to sales or company value?
Online customer service
What is the plan when a customer asks a question on Facebook? Make sure that customers can get help in the way they want.
Support through social media platforms
Direct contact via chat, email, or ticketing system
Asking for feedback should happen with every interaction
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